Monday, November 08, 2004

Patch 2 for ScanMail 6.2

I just resolved an issue with IIS constantly crashing when running W2K3 and E2K3 with the standard Security Hotfixes.  After some searching and troubleshooting, I found that ScanMail was causing the IIS services to crash (see below for errors in the Event Log).  After installing the Patch 2 from Trend, the issue is gone.  The patch is available at: http://www.trendmicro.com/download/product.asp?productid=8

Sample Application Log errors:




Event Type: Information
Event Source: Application Error
Event Category: (100)
Event ID: 1004
Date:  11/8/2004
Time:  9:21:27 AM
User:  N/A
Computer: XYZ.....
Description:
Reporting queued error: faulting application inetinfo.exe, version 6.0.3790.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 69 6e 65   ure  ine
0018: 74 69 6e 66 6f 2e 65 78   tinfo.ex
0020: 65 20 36 2e 30 2e 33 37   e 6.0.37
0028: 39 30 2e 30 20 69 6e 20   90.0 in
0030: 75 6e 6b 6e 6f 77 6e 20   unknown
0038: 30 2e 30 2e 30 2e 30 20   0.0.0.0
0040: 61 74 20 6f 66 66 73 65   at offse
0048: 74 20 30 30 30 30 30 30   t 000000
0050: 30 30                     00     




Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date:  11/8/2004
Time:  9:22:18 AM
User:  N/A
Computer: XYZ...
Description:
Fault bucket 47938881.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20   Bucket:
0008: 34 37 39 33 38 38 38 31   47938881
0010: 0d 0a                     ..     




 

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